What a smart assistant does for a business
A short explanation of what a phone smart assistant is, and where it fits beside your team.
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The short version
A smart assistant answers calls to your business number. It answers customer questions from your business information. It can also book appointments, take orders, open support tickets and much more.
Where it fits
It does not replace your team. It takes the calls that only need an answer, so your team has time for the calls that need a person.
What to check before you choose one
- Does it speak your customers' language?
- Can you see what happened on every call?
- Can you update its information when your business changes?